Legal
Privacy policy
Last updated: 2026. This page describes how FreelanceHub handles information in general terms. It is not legal advice; adapt it with counsel for your jurisdiction and business.
Information we collect
Account details you provide (such as name, email, phone, and profile content), messages you send through the platform, order and support metadata, technical logs needed to operate the service (for example IP address and browser type on a limited retention), and files you upload where the product allows it.
How we use information
To create and secure your account, deliver features (listings, orders, chat, tickets), communicate about your account, improve reliability and safety, and comply with law. We do not sell your personal information.
Sharing
We may share data with service providers who host or process it on our instructions, when required by law, or to protect users and the platform. Other users see information you choose to make visible (for example public reviews or seller profiles).
Cookies and storage
We use cookies and similar technologies for session sign-in, security (including CSRF protection), and preferences such as theme choice stored in your browser. You can clear site data in your browser settings.
Retention
We keep information as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods depend on record type and configuration.
Your choices
Depending on applicable law, you may request access, correction, or deletion of certain data, or object to some processing. Contact us through the contact page. We may need to verify your identity before fulfilling a request.
Security
We use reasonable technical and organizational measures. No method of transmission over the Internet is completely secure; use a strong password and protect your devices.
Children
The service is not directed at children under the age where parental consent is required in your region.
Changes
We may update this policy from time to time. Material changes will be indicated by updating the date above or through notices on the site.